December 2017 – Tina Williams, Managing Director
In this edition of IMA Insights, we will share the experiences IMA Consulting has had with some of our healthcare clients with Operations Management. Operations Management is defined as Quality Management, Case Management, and Clinical Resource Management. Our clients have a significant amount of financial risk in multiple areas that traditionally fall under the heading of Operations Management. Some of the challenges are related to governmental requirements under Value Based Purchasing (VBP), training and knowledge issues within Case Management, and/or the management of nursing productivity measures. These issues have led to millions of dollars in lost reimbursement and/or additional expenses that healthcare organizations need to effectively manage and avoid in order to remain financially viable in the current environment. Read More
November 2017 – Tina Williams, Managing Director
In this edition of IMA Insights, we will share the experiences IMA Consulting has had with healthcare clients needing support with Care Management. Care Management departments report to a myriad of senior leaders including finance, nursing, and quality. Much of what we find is leaders who receive responsibility for Care Management is due to their success in managing complex processes requiring attention to detail in which those leaders have been successful. However, in the arena of Care Management our clients tell us “we really don’t know what we don’t know” and the impact on the financial success of the organization can be unexpected. Often this lack of awareness results in government repayments, fines, and revenue not captured due to failing process issues. Those process issues frequently occur between physicians, health information management, coding, and case management (emergency department, acute care, and transitions of care), and clinical documentation. Read More
October 2017 – Chris Strano, Manager
In this ever-changing world of healthcare, data is the driving force for healthcare reform. If you are preparing to improve in areas such as discharge planning, value based care, length of stay, readmissions, or even identifying high compliance risk areas, comparative benchmarking data will enable you the ability to provide data-driven evidence of improvement and results. More importantly it can help you unlock millions of dollars in lost revenues and help protect against multi-million dollar compliance fines and penalties. Read More
September 2017 – Terri Donohue, Director
Patients are becoming savvy healthcare consumers and taking a more active role in selecting where they want to go for services. Healthcare providers need to make sure they are delivering a positive patient experience in the first point of contact with the patient. One opportunity is to offer pre-arrival services over the phone prior to the date of service. Pre-arrival services include scheduling, pre-registration, insurance verification, payer authorization confirmation, patient liability identification, and collection, as well as wayfinding and testing preparations. Healthcare providers that offer these services reduce payer denials, decrease bad debt, and receive high customer satisfaction scores from their patients. Read More
February 25-28, 2018
We are a proud Platinum Sponsor – visit us at booth #105
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April 15-18, 2018
Las Vegas, NV
We are a proud Exhibitor – visit us at booth #319
Click here for more information.
Jim Collins, Director, and Mario Feher, Director, spoke at the HFMA TX Gulf Coast Luncheon HFMA TX Gulf Coast Luncheon on Revenue Recovery.
Mary Ellen McLaughlin, Manager, and Shawn Seguin, Consultant, had an article published in HCCA’s Compliance Today.
Terri Donohue, Director, spoke at the AAHAM Keystone Chapter Conference in a session on Denials.
Announce Partnership with New Mountain Capital
Firm named among Best Places to Work in 2017
Firm recognized nationally as one of the Best Places to Work in Healthcare.